Tally client in educational mode (Solved)

This post is for those using Tally multi-user or Gold license. Sometimes we encounter a situation wherein Tally is working fine on the server and a few client PCs. But in some client PCs, Tally has one in educational mode. There are various reasons why this may occur.

Please follow the following steps in case you come across this issue:

Before we begin, please note A valid Tally.ERP 9 Gold license is required to fulfil the following procedure.

In case you don’t have a license, you can buy it here.

If you have a single user license, please click here to reactivate your license.

Step 1.

First, check your server. If Tally is in educational mode there also, then follow these steps. If it is working fine on the Server, then go to step 2.

Step 2. Follow the checklist for the client machine

1. Click on Configure License in the startup screen. Alternatively, click F12: Configure > Licensing > Configure Existing License . The Configure Existing Screen appears as shown below:

2. Select Gateway Server in the field. Configure license using-

3. Enter the Server name/IP and port of the server, where the license is activated. Alternatively, click F2: Gateway Servers to view the compatible Tally Gateway Server(s) and select an appropriate server from the list shown.

4. Press Enter. The Configure Existing License screen appears as shown below:

5. Press Enter. A message Restart Tally.ERP 9 to apply the changes? is displayed. Click Yes to save.

6. In most of the cases, your issue of Tally client in educational mode will get resolved and Tally will start working fine now. You do not need to follow the steps below. You will have to repeat the above steps on all PCs where Tally is in educational mode. If your Tally has still not started til now, continue further steps.

Step 3: Check Tally.ini settings

1. Open the Tally.ini file in the Tally.ERP 9 folder in notepad or any text editor.
2. Set the gateway server to the following configuration:
   • Tally Gateway Server=server: port, or
   • Tally Gateway Server=IP address

3. Save the file and close the editor.

Step 4. Check if Gateway server is running

1. Press the Windows+R keys to open the Run dialog.
2. Type services.msc and press Enter.
3. Right-click Tally Gateway Server.

4. Click Start. Tally Gateway Server service will now resume and your license can be accessed.

Step 5. Check IP and the subnet address settings

1. 1. Go to the Start menu > Run > Command Prompt.
2. 2. Enter ipconfig in Command Prompt.
3. 3. Check the IP Address, Subnet Address, and the Default Gateway.
   • The IP and the subnet addresses should be identical in the server and in the client machines. For example:
     • Client IP        –   192.168.1.1
     • Subnet Mask –   255.255.248.0
     • Server: IP          –   192.168.2.1
     • Subnet Mask    –   255.255.240.0

In the above case, even though the IP Address and Subnet Mask are different, the license will be served. The reason is the Subnet Address range is the same for both Server and Client i.e., 192.168.0.0

• • • Client:  IP         –   192.168.1.1
    • Subnet Mask     –   255.255.255.0
    • Server: IP          –   192.168.2.1
    • Subnet Mask      –   255.255.255.0
    • In this case, the Subnet address range is different, i.e., 192.168.1.0 for Client and 192.168.2.0 for Server. Hence the License will not be shared across Client and Server.

Step 6. Check Network connectivity

1. Go to the Start menu > Run > Command Prompt.
2. Enter Ping (IP Address). For example, enter Ping 192.168.7.81. If the network is connected, you will get the response Ping 192.168.7.81 with 32 bytes of data.

3. Click Close to exit.

Step 7. Check Tally Gateway Server Settings

1. 1. Open your browser.
2. 2. Enter http://Servername/IP Address: Port in the address bar of your browser. The message License Server is Running should appear, along with the serial number and the license status.

If the message The Page cannot be displayed appears, configure the following settings:

• Add Tally.ERP 9 to Windows Firewall exceptions
• Add the server to the exceptions in proxy settings, if you are using a proxy server on the client machine.

Step 8. Add the server to the proxy exceptions

1. Go to Chrome > Settings > Show Advanced Settings > Network > Change Proxy Settings to open the Internet Properties screen.
2. Click LAN Settings to open the Local Area Network (LAN) Settings screen.

• • Check the option Use Proxy Server for your LAN.
  • Click Advanced to configure the Proxy Settings.
  • Select the checkbox Bypass proxy server for local addresses.

3. Click OK to exit.

Your Tally should now get activated after following all the above steps. If your Tally client in educational mode issue is still unresolved, send a WhatsApp message or submit a request and we will assist you further.